Politique d’expédition
1. SHIPPING POLICY
Shipping Policy
You Solution Store ships to addresses within the United States only. We do not currently ship internationally.
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed.
Delivery Time Standard shipping: estimated delivery of 6–8 business days after your order has shipped. Delivery to remote areas may take additional time. Delivery times are estimates and are not guaranteed.
Shipping Cost Standard shipping is free on all orders within the United States.
Order Tracking Once your order ships, you will receive an email with a tracking number. Tracking updates may take 24–48 hours to appear.
Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible at yousolutionstore@gmail.com.
Lost or Delayed Packages If your package has not arrived within 14 business days after shipping, or if it arrives damaged, contact us at yousolutionstore@gmail.com and we will help resolve it.
Contact Us You Solution Store Miami, FL, United States Email: yousolutionstore@gmail.com
2. REFUND POLICY
Refund & Return Policy
We want you to be happy with your purchase. This policy applies to orders shipped within the United States.
Return Window You may request a return within 30 days of delivery.
Eligibility Items must be unused, unworn, in their original condition and packaging, with all tags attached. Items that show signs of wear, washing, or damage caused by the customer cannot be returned.
How to Start a Return Email us at yousolutionstore@gmail.com with your order number and the reason for the return. Once your request is approved, we will email you a prepaid return shipping label at no cost to you, along with instructions. Returns sent without prior approval may not be accepted.
Refunds After we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 10 business days.
Damaged, Defective, or Incorrect Items If your item arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, at no cost to you.
Exchanges To exchange an item for a different size or color, contact us at yousolutionstore@gmail.com and we will help you.
Contact Us You Solution Store Miami, FL, United States Email: yousolutionstore@gmail.com
3. TERMS OF SERVICE – fix needed
In your current Terms of Service, the "Contact" section still shows the template placeholder [INSERT TRADING NAME]. Replace it with: You Solution Store.
4. PRIVACY POLICY – fix needed
It mentions the European Economic Area / UK (Standard Contractual Clauses, EEA supervisory authorities, and rights for UK/EEA residents). Since you now sell only in the US, delete those EEA/UK paragraphs.